It's an old post (2006, gasp!) but the points Web 2.0 and the Digital Humanities raises are still just as relevant in the digital cultural heritage sector today:
In summary:
- Give users tools to visualise and network their own data. And make it easy.
- Harness the self-interest of your users – "help the user with their own research interests as a first priority".
- Have an API -"You don’t know what you’ve got until you give it away", "Sharing data in a machine readable and retrievable format, is the most important feature. It lets other people build features for you"
- Embrace the chaos of knowledge – "a bottom-up method of knowledge representation can be more powerful and more accurate than traditional top-down methods".